Cash for Gold frequently asked questions

We purchase all gold including white, yellow, Blackhills and dental gold.

Why does Goldbug pay consumers using penny weight versus grams?

Precious metals are measured using the Troy weight system. Penny weight is a fraction of a Troy ounce. The daily spot price of gold is quoted per Troy ounce.

What about jewelry with stones?

The Goldbug professionals can remove most stones from your jewelry. The removal is done at the party and your stones are immediately returned to you.

What if I don't know the purity or karat type of my gold?

Bring it all to the party. The Goldbug professional will test every piece of gold and separate it by karat type. Your items that are not purchased by Goldbug are given back to you at the event.

Am I obligated to sell if my jewelry has been tested?

Once your gold has been tested and weighed, Goldbug will make you an offer to purchase your gold. You are under no obligation to sell and your items are simply returned to you at the event.

Why should I sell my gold to Goldbug Gold Recyclers?

There are several options for selling your gold. You can mail it in to a recycling service, sell it to a jeweler or a pawn shop, or sell it to a mobile buyer such as Goldbug. Not all options are equal. Goldbug has professionally trained buyers that will assess each piece that you are selling, and tell you how much it is worth. We will remove stones for you at the party, and we will tell you if your jewelry has additional worth above the scrap gold value. You watch the entire process, so you know that our information is accurate. You are under no obligation to sell after your assessment and your items are immediately returned, unlike mail in services that may take weeks. Many of our consumers have done comparison shopping and have repeatedly told us that we are more competitive than the jewelers that have made them offers. Plus, selling your gold at a Goldbug Recycling Party is fun, stress free and in the comfort of your own home.

What is your return policy?

Once Goldbug has purchased your gold, the sale is final. Goldbug cannot return any items that have been sold.